Privacy Policy

This policy describes the information we intend to provide Private Madrid Guided Tours S.L. services through our website as set out in the General Data Protection Regulation (GDPR, regulation (EU) 20116/679 of the European Parliament and of the Council of 27 April 2016). In accordance with the provisions of the General Data Protection Regulation, we inform you that your data will be included in a file of Private Madrid Guided Tours SL (hereinafter ENTITY), with the address Triquet 3, 3ªA, Madrid, SPAIN; info@privatemadridguidedtours.com.

It is very likely that you already know some details of this regulation on other websites, applications or products and services you use; however, we try to explain our policy in a clear and concrete way so that you understand how we treat the data.

1.- PURPOSE OF THE PROCESSING.
The data collected will only be those detailed in the contact forms, as well as those you provide in the “comments” section and in the shop.

ENTIDAD may process your personal data in accordance with the following purposes:
Manage your navigation through the WEB site.
Manages the Customer Service or Customer, to respond to any questions, complaints, comments or concerns you may have regarding the information included on the website, as well as any other questions you may have.
Manages the performance, maintenance, development and control of any relationship that THE COMPANY has with you.
Failure to provide certain information indicated as mandatory may mean that it is not possible to manage your request through the contact forms. In the event that you provide Personal Data of third parties, you are responsible for having informed and obtained their consent to be provided for the purpose indicated in the relevant sections of this Privacy Policy.

2.- LEGITIMACY OF THE PROCESSING OF PERSONAL DATA.
Legitimacy is based on the consent you give us by clicking on the button “I accept the data protection policy”.

3.- ASSIGNMENT OF ASSIGNMENTS We will not pass on your data to third parties.

RIGHTS Finally, we would like to inform you of your rights with regard to data protection.     
The right to request access to your personal data.     
Right to request rectification or deletion (right to be forgotten).    
Right to request the restriction of their processing, and to object to the processing.     
The right to data portability.

To exercise your rights, you only have to make the request in writing accompanied by a copy of identification. All you have to do is request them or send your own letter to Private Madrid Guided Tours: info@privatemadridguidedtours.com

5.- SECURITY MEASURES. Private Madrid Guided Tours has implemented the necessary technical and organisational measures to ensure the security of your personal data and to prevent alteration, loss or unauthorised processing and/or access, taking into account the state of technology, the nature of the data stored and the risks. They arise from human action or from the physical and natural environment to which they are exposed.